Delivery types, costs & assembly
Depending on the product and the service you choose, several delivery options are available. Costs depend on the order value and the size of the shipment.
1. Parcel shipping
- Orders up to CHF 100.–: CHF 12.– shipping fee
- Orders over CHF 100.–: free
2. Freight goods – curbside delivery
The carrier drops off the goods by truck at the curb in front of your property (sidewalk or access road).
- Up to CHF 500.–: CHF 69.– to 89.– (depending on size)
- CHF 500.– to 900.–: CHF 39.– to 59.–
- Over CHF 900.–: free
3. Delivery to the place of use (into the desired room)
Delivery is carried out by two people. Due to the extra planning involved, expect approx. 5 additional days of delivery time.
- Up to CHF 500.–: CHF 129.– to 139.–
- CHF 500.– to 900.–: CHF 119.– to 129.–
- Over CHF 900.–: CHF 89.– to 99.–
If a package exceeds 100 kg, additional staff are required; the extra cost is charged to the customer.
4. Assembly
We offer assembly for the following product categories: tables, beds, sofas, sofa beds, chairs, armchairs, benches, cabinets, sideboards, and coat racks.
- Assembly is billed at a flat rate depending on the product.
- If assembly takes longer than 1 hour, actual time is billed: CHF 60.– per 15 minutes for a 2-person team.
- Wall or ceiling mounting is only carried out if structural conditions allow it.
Scheduling for freight goods/large furniture
You will be pre-notified by email and SMS and can choose from a selection of delivery dates.
Good to know
- Delivery into rooms or assembly is only carried out in the presence of an adult.
- If you are not present at the agreed appointment or refuse acceptance, a new appointment will be arranged as quickly as possible. A processing fee of CHF 100.– plus the cost of the additional trip may be charged.
- For simple parcel delivery, if you are absent, the goods will be left at the front door or reception. Responsibility for the goods then passes to you.
- Wall, ceiling, electrical, plumbing, or construction work is not included in the assembly service.