Delivery area & special cases
Which countries does KAQTU deliver to?
We currently deliver only to Switzerland and Liechtenstein. Other European countries are expected to follow towards the end of 2026. For special requests or projects, delivery to neighboring regions can be reviewed following individual arrangement with our customer service.
Are all products immediately available?
No. Availability depends on the manufacturer, the type of product, and current demand. The current delivery time is shown transparently for every product in the online shop. Should the delivery time change, we will inform you as soon as we know.
Why do some products have longer delivery times?
Some furniture pieces are produced specifically for you or in small batches. Others are held at the manufacturer's warehouse in Europe. Delivery in such cases can take several weeks.
Can I pre-order products?
Yes. Products that are not in stock with us or the manufacturer can be pre-ordered — this is particularly relevant for new collections or high-demand items. We provide an approximate delivery time, which may still change since the products are not yet fully produced.
Is my entire order shipped together?
We generally ship your order as a whole. If delivery times for the items differ significantly or the items are held in different warehouses, we will ship them separately at no extra cost to you (unless you specifically request a split delivery).