Where do I find my order's delivery time?
Since we carry a very large range of products from different suppliers, there is no single delivery time that applies to all orders. The expected delivery time is shown directly on the product page, below the "Add to cart" button. This information is binding for your order.
After purchase, you'll also find the expected delivery date in your order confirmation and in your customer account.
How is the delivery time calculated?
- Orders are usually shipped the same or the next business day, depending on order volume. This processing time is already included in the delivery time shown.
- If you choose an additional service such as delivery to the place of use or delivery with assembly, the delivery time is extended by approx. one week due to the extra planning required.
- If you pay by prepayment, the delivery time only starts once payment has been received.
Tracking your order
You can track the status of your shipment at any time via our order tracking tool.
Good to know
Under our Terms of Service, delivery delays of up to two months do not entitle you to refuse the goods, cancel the contract, or claim damages. Should our suppliers fail to deliver to us through no fault of our own, we will inform you immediately and refund any payments already made if we have to withdraw from the contract.